Return and Exchange Policy

We have a 15 days free and easy no questions asked exchanges for the same or different products right from your doorstep or store credit for an equal amount. No refunds in bank due to the high cost of shipping and exchanges we do not want to pass on to our customers. Extremely sorry for that though !

You can exchange/return an order by letting us know via a call (9 a.m. to 6 p.m please, Monday to Saturday) or drop us a text/whatsapp at +91-9720306743 or email us at hellothebtclub@gmail.com If for some reason we are unable to pick up your calls, feel free to drop us a text on WhatsApp. We will get back to you as soon as possible.

There are some areas where we cannot provide a pick-up service, you can self-ship the products to :

BTCLUB APPARELS PRIVATE LIMITED, 3rd Floor, C-109, Sector-10, Gautam Buddha Nagar, Noida, 201301, M : +91-9720306743.