Payment methods


Payment Modes 

We accept various modes of payment which include Credit Card, Debit Card, Net Banking, EMI and Cash, Card/Wallet and COD (Cash on Delivery)

Is it safe if I make the payment online?

All Credit Card, Debit Card and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

What do I do if my payment goes through but I don't get a order confirmation? 

DON'T Panic!! We are here for you. Just drop us a text/WhatsApp or call us at +91-9720306743 or email us at hellothebtclub@gmail.com and tell us what happened. We'll process your order from our end. :))

Is it safe if I make payments through net banking, Debit or credit card?
All Credit Card, Debit Card and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

 

Delivery 

Time Period

TheBTclub offers Pan India delivery within 1-4 business days. Our Delivery partners are Bluedart, Delhivery, Fedex, DTDC, DOTZOT, USPS, UPS, India-Post to name a few.

Exchanges

We have a 15 days free and easy no questions asked exchanges for the same or different products right from your doorstep or store credit for an equal amount. No refunds in bank due to the high cost of shipping and exchanges we do not want to pass on to our customers. Extremely sorry for that though !

All items must be in unused condition with all original tags attached and packaging intact.

In case there are areas where we cannot provide a pick-up service you can self-ship your product to :
BTCLUB APPARELS PRIVATE LIMITED, 3rd Floor, C-109, Sector-10, Gautam Buddha Nagar, Noida, 201301, M : +91-9720306743.

Cancellation

You can place request to cancel the order within 6 hours of placing it.
Please call/text/WhatsApp at +91-9720306743 or email us at hellothebtclub@gmail.com to cancel the order at any time.